Camp FAQs

• How do I register my child for camp?

  To register your child for camp, please download and complete the correct registration form and send to Avi Sudama at asudama@varietyontario.ca

  For more information:

  REGARDING	CONTACT	INFORMATION
  Billing & Receipt Information	Membership	Please call 416 699 7167
  Concerns & accommodations	Camp Coordinator	Matt Robitaille, Program Coordinator: 416 699 7167 x 254 mrobitaille@varietyontario.ca
  Program & schedules	Please read our FAQ questions. If you still have questions please contact the Camp Coordinator
  1:1 support requests and inquiries	Support Supervisor	varietycamps@varietyontario.ca

• What if I have to cancel my child's registration?

  Refunds for camps will be made if requested in writing, by fax, or email according to the schedule in the chart below. Credit can be obtained for the amount of the refund less a $25 administration fee towards another program if guidelines are met. Refunds on credit cards or in the form of a person cheque are subject to administrative fees (per camo session/child) deducted from the total amount. Refunds in the form of a personal cheque may take up to four to six weeks for processing. We reserve the right to grant exceptions to the stated policy in situations limited to illness supported by a doctor’s note.

  TIME OF REQUEST	REFUND/CREDIT	ADMIN FEE
  15 days prior to camp	100%	$25
  7-15 days prior to camp	75%	$25
  Less tan 7 days before camp	50%	$25
  After camp begins	NO REFUNDS

• What is the ratio of staff to campers? How large are your groups?

  Our camps are split into 3 levels of support. Camps in level 1 have a ratio of 1 staff to 3 children. Camps in level 2 have a ratio of 1 staff to 5 children. Camps in level 3 have a ratio of 1 staff to 7 children. Understanding the level of support in each camp will make sure your child has a safe and enjoyable experience here. Our camps can range anywhere from 10-30 campers. We base this number off the type of camp, the level of support required, and space available.

  We require campers to have 1:1 support if the individual:

  • Is medically fragile, has a g-tube, tracheotomy tubes, or those requiring suctioning
  • Requires assistance with personal care, for example transferring, toileting, feeding, and personal hygiene
  • Has behaviour concerns that require support to participate in group activities

  If your camper requires 1:1 support, requests and inquiries can be submitted to varietycamps@varietyontario.ca.

• Can I meet the instructors who will be with my child?

  We offer the opportunity for parents and campers to meet the Head Instructor of their program before summer camp starts. If you would like to take advantage of this opportunity, please mark this date down on your calendars: Tuesday, June 25, 2019 from 6:00-7:00pm.

  Head instructors will be able to answer questions regarding programming, scheduling, what to expect, etc. Unfortunately, there will be no opportunity to reschedule or make up this date.

• What does my child need for camp?

  Your camper will need:

  • Active wear, close toed shoes
  • Bathing suit & towel (please see schedules below for specific swimming days)
  • Hat
  • Sunscreen
  • Water bottle
  • 2 snacks & lunch (no peanuts)

  We strongly suggest labeling your child’s belongings. Camp is a busy place and things can get misplaced or swapped between children. Labeling your campers things and having a chat with them about keeping their belongings in their bags will help make sure everything goes home with the right person.

• What if my child loses something?

  Each camp has a designated bin that can be found along the wall in the fieldhouse beside the equipment room. We also have two lost and found locations; there are black and white boxes also located along the wall in the fieldhouse beside the equipment room, or under the lifeguard desk on the pool deck. All lost and found articles will be donated two weeks after summer camps ends.

  Variety Village is not responsible for lost or stolen articles. Please encourage your child to bring only what’s needed for camp. Bringing phones, music players, and other electronics is strongly discouraged.

• What will my child be doing at camp?

  You can browse our program guide for a general description of all the camps we offer. If you are interested in a general day-to-day schedule, please view camp schedules above. Please note that these schedules are subject to change.

• What training does your camp instructors have?

  Our camp instructors have their current Standard First Aid and CPR C, a clear criminal reference check, and Crisis Prevention Intervention certification. All instructors complete our summer camp training which includes sessions on: recreation and leisure, facilitating integration, behavioural management, and managing emergency situations.

• When and where do I drop off my child?

  Regular camp hours are from 9:00am – 4:00pm.
  Sport and Social camp hours are from 1:00pm – 8:00pm.
  Extended hours are available from 7:30am – 9:00am and 4:00pm – 6:00pm, at a cost of $60/week.

  If you are going to be late picking up your child, please contact the Camp Coordinator at extension 254 as soon as possible. Past 6:05pm, a $15 charge will be applied to your account. Please click here to view a list of drop off locations.

• What should I do if my camper is going to be absent?

  In order to report an absence, you can call the Camp Coordinator, Matt Robitaille, at 416 699 7167 x254 or email mrobitaille@varietyontario.ca.

• How will inclement weather effect outings?

  All outings will take place in the case of extreme heat. Instructors are trained to break any walking into shorter chunks, have campers rest in the shade, and drink a lot of water. Sun screen will always be applied before any outing.

  In the case of rain, an outing will only be cancelled if it solely takes place outdoors. Please send your camper with a rain jacket if they will be traveling on a rainy day.

• What if I need to pick up my child early?

  Please make arrangements with your camper’s head instructor if you will need to pick up your child early.

• Can my child travel to and from camp on their own?

  If you would like your child to travel to and from camp on their own, please refer top the camp registration form and select the permission box. This notification will be kept on file and a copy will be given to the head instructor so that they know to release your camper at the end of the day.