What you need to know

• Methods of Payment

  We accept payment in the following forms:
  Credit Card: MasterCard, Visa, American Express, Cheque, cash or debit

  • Please do not send cash in the mail.
  • NSF (non-sufficient funds) cheques subject to a $25 administration fee.
• Missed Registration?

  Available spots can still be claimed using the methods below:

  • Phone (416) 699-7167 extension 246 during business hours and register by phone. In this case, payment is accepted only by credit card.
  • Fax  the registration form to (416) 699-3926 including a credit card number, three-digit security code and expiry date.
• Booking Support

  For support, or to learn more contact Membership at (416) 699-7167 extension 246 or email membership@varietyontario.ca.

• Prices in this Guide

  All program fees are subject to change. Where discrepancies in fees appear, the registration system will be taken as the correct fee.

• Withdrawals and Refunds

  All registration cancellations/withdrawals must be completed prior to the start of the program’s third class/day only. No refunds or credits are considered after this date. Withdrawals are prorated based on the date of withdrawal, not based on attendance in the program.

  A $25 administration fee is deducted per person, per program for all refunds, withdrawals and credits. Submit requests via email to membership@varietyontario.ca.

• Age Requirements

  Registrants must reach the specified minimum age of the program within three weeks of the program’s start.

• Program Changes

  Variety Village reserves the right to cancel, postpone or combine classes, limit or increase registration, as well as change the time, location or instructor, if required.

• Waiting Lists

  If your preferred program is full, we recommend being placed on the waitlist. If a space becomes available, registrants will be contacted in order to be placed on the waitlist and offered the available space. There is no charge for being added to the waitlist. If you are already registered in a program and wish to transfer to the now available waitlisted program you may do so for no additional charge.

• Program Cancellation

  Variety Village reserves the right to cancel or alter any programs, times, costs, or locations outlined in this guide without notice, due to lack of registration, change of policy, availability of space, or instructors and special events. Refunds are issued for course cancellations only.

• Transfers

  There is no transfer fee to move from one program to another or one class to another. However, transfers are not permitted for certification programs after the first two weeks/classes.

• Non-Attendance Policy

  If you decide to no longer attend classes, or a medical condition prevents you from attending, please email kallaire@varietyontario.ca to withdraw from the program.

• Make up Classes

  In the event a program registrant is unable to attend a class, make-up classes will not be offered, and a refund will not be issued. Participants are unable to attend another class to avoid missing a class.

• For Your Safety

  To ensure your health and safety, please make program staff aware of any medical conditions, medication requirements, behavioral issues, allergies or recent surgeries. All information is treated confidentially.

• Pool Foulings

  Occasionally due to situations beyond our control we may need to cancel a class at short notice because of a pool foul. We work hard to limit the amount of time the pool is closed; however, we are not able to provide make-up classes for the time missed. Please check regularly on our website and social media accounts for updates on facility restrictions and closures.