Accessibility at Variety Village

At Variety Village, we are committed to creating an inclusive and accessible environment for everyone. Our goal is to ensure that every person with a disability can access our programs, services, and facilities with dignity and independence.

Our Commitment

In 2005, the Ontario government passed the Accessibility for Ontarians with Disabilities Act (AODA), establishing mandatory accessibility standards across the province. The Accessibility Standards for Customer Service came into effect on January 1, 2008, applying to all businesses in Ontario. Compliance reporting began in 2010 for corporations and 2012 for not-for-profit organizations.

Variety Village meets the requirements of the AODA Customer Service Standard and continuously works to improve accessibility across all areas of our organization.

  • What We Offer

    We strive to provide:

    • Barrier-free access to our facilities, programs, and services
    • Staff training to provide inclusive and supportive service to everyone
    • Accessible communication options for feedback, inquiries, and program information
    • Ongoing improvements guided by feedback from the community

  • Providing Feedback

    We value your input. You can share feedback about accessibility at Variety Village through:

Stay Informed 

If you have any questions, comments, or would like a copy of this policy, our staff are happy to assist. Click the link below to view our full policy.

AODA Policy